Cancellation Policy

GreenRide San Diego Transportation

Call: 619-200-2060 Toll-Free: 800-893-7210

No refunds are available for services already rendered.

How to Cancel — Email Only

Phone calls are not accepted for cancellations.

Send your cancellation request from the same email address used for the reservation or the associated credit-card authorization.

Please include the reservation date, pickup time, pickup address, destination, passenger phone number, and reason for cancellation.

Refunds & Timing

Rates & Online Reservations

Reservation rates are based on the rates published on the Green Ride Airport Rates page.

Customers are responsible for reviewing the applicable rate before submitting a reservation.

If a different amount is entered by the customer, that amount does not replace the published Green Ride rate. By submitting a reservation, the customer agrees to GreenRide.net policies and terms.

View Airport Rates

Meet & Greet

For Meet & Greet airport service, the driver will meet the passenger near the baggage claim carousel area.

If you cannot locate your driver, call 800-893-7210 .

Curbside Pickup

For curbside pickup at San Diego International Airport, Green Ride uses a two-call procedure.

  1. Call 619-200-2060 or 800-893-7210 when your flight arrives and phone use is permitted.
  2. Call again after collecting your luggage and reaching the curb.

This procedure allows the driver to approach the terminal when the passenger is ready and helps reduce unnecessary airport congestion.

Travel Time & Airport Arrival

Airlines commonly recommend arriving at the airport approximately two hours before departure. Green Ride recommends allowing adequate time for traffic, airport congestion, security screening, and other possible delays.

Transportation operates on public roadways and may be affected by traffic, weather, road closures, accidents, airport conditions, and other circumstances beyond Green Ride's control.

For that reason, arrival at a particular destination or airport at an exact time cannot be guaranteed. Green Ride will make every reasonable effort to provide timely transportation.

Questions?

Call Green Ride

619-200-2060

800-893-7210