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Cancellation Policy

No refunds are available for services already rendered.

How to Cancel (Email Only)

Phone calls are not accepted for cancellations.

Send an email from the same email address used on your online reservation (or the credit-card authorization fax email) to:

Cancellation@GreenRide.net

Include: Date, Time, Pick-up address, Drop-off address, Passenger phone number, Reason for cancellation.

Refunds & Timing

Rates (Online Reservations)

All online reservation rates must match the price listed on the Airport Rates page. It is the customer’s responsibility to confirm the correct rate on the website.

If a customer provides a rate that differs from the website, it will be treated as a wish rate rather than the actual rate. By submitting a reservation, you agree to all GreenRide.net terms and conditions.

Meet & Greet (Airport)

For Meet & Greet service, your driver meets you at the baggage claim carousel area. If you cannot locate the driver, call